Microsoft Teams vs Slack: Which Is Best for Your Business?

With the recent rise in the popularity of remote work, companies are realizing the many benefits of this new work structure.

However, 20% of employees say their biggest struggle when it comes to working remotely is finding ways to collaborate and communicate with their team.

So, how do you find ways to replicate the traditional in-person, office communication structure in a remote setting?

Enter collaboration tools like Slack and Microsoft Teams, which can help you work more efficiently together when you’re apart.

But, when it comes to Microsoft Teams vs Slack, how do they compare and how do you choose the right option for your organization? 

This guide has everything you need to know. Keep reading for a breakdown of each platform.

Microsoft Teams

Originally launched in 2017, Microsoft Teams is part of Microsoft’s 365 suite of products. Here’s a closer look at the service, what it includes, how much it costs, and more. 

What Does It Include?

As a leader in business technology, it’s no surprise that Microsoft has developed a robust collaboration solution that’s used by large corporations around the globe. 

Microsoft Teams includes:

  • Video conferencing for up to 10,000 people
  • Group chats and one-on-one messaging
  • File sharing and real-time editing of files for group collaboration
  • Screensharing for presentations
  • Phone call capabilities
  • Custom backgrounds
  • Apps to help streamline process and workflows

No matter how you need to connect with fellow team members, you can do so via Microsoft Teams.

Using Microsoft Teams

Microsoft is known for its easy to use products, and Teams is no exception. The interface is set up like an activity feed. You can easily see if your name is mentioned by another team member and you can follow different team feeds. 

You can also quickly switch between the chat window, a meeting calendar, and direct messages, so you won’t miss out on anything important. 

While Microsoft Teams doesn’t offer much in terms of customization of the interface, you can choose between three themes: light, dark, and high-contrast. 

Tiers of Service

If your organization is on a budget, you’ll be glad to know that Microsoft Teams does offer a free tier, allowing for up to 500,000 users. 

Under the free plan, you have unlimited chat and search capabilities, but you’re limited to only 10GB of team file storage and 2GB for each person. 

There are also three paid plans, where your organization is charged a set rate per user each month. Just be aware that there’s an annual commitment required for each paid plan.

Benefits of Microsoft Teams

There’s a lot to love about Microsoft Teams, but one of the biggest benefits is that it integrates with other Microsoft products, like Word and Excel. 

And, it also allows for the integration of external business processes, through the Teams Developer Platform, giving you plenty of options for making your business run more efficiently. 


While it doesn’t have the name of a well-known software company backing it up, Slack is quickly making a name for itself. The platform originally released in 2013 and has become one of the most popular workplace collaboration tools on the market. 

In fact, Microsoft Teams was developed as Microsoft’s response to Slack.

What Does It Include?

Slack can be used to collaborate with your fellow team members or with external clients and vendors.

You can keep everything limited to separate channels so that people only see what they need to see, not getting bogged down with excess information. 

It also includes:

  • File sharing
  • Voice calls
  • Video calls
  • Integration with Google’s G-Suite
  • Screen sharing for presentations  

Slack is a viable collaboration tool that can connect you with the people you need to talk to quickly and easily.

Using Slack

When it comes to learning how to use slack, the interface is straight-forward and easy to use. Like Microsoft Teams, it has a sidebar full of different channels, so you can filter content by groups. 

You can also quickly navigate between all of your mentions as well as direct messages from other Slack users. 

And, unlike Microsoft Teams, you can customize the look of your Slack interface with different colors to match your mood. And, if you’re feeling creative, you can create a custom theme. 

Tiers of Service

When it comes to Microsoft Teams vs Slack free plans, Slack offers a good one. It allows for one-on-one video calls, integration with up to 10 apps, and up to 10,000 searchable messages, as well as access to all of the platform’s basic features. 

There are also two paid plans, for small, medium, and large businesses, all with a fee paid monthly per user. If you choose annual billing, however, you get a slight discount. 

There’s also an enterprise plan, for businesses that are very large or are heavily regulated. 

Benefits of Slack

One of the most popular features of Slack is that you can integrate it with thousands of popular apps, including:

  • Google Drive
  • Zoom
  • DropBox
  • Twitter
  • WebEx
  • And more 

This gives your team the freedom to keep using the apps they love while introducing them to the world of Slack. 

Slack also comes equipped with AI technology in the form of Slackbot, which you can use to help automate workflows, set reminders, and get the answers to common questions. 

Microsoft Teams vs Slack: Making the Choice for Your Organization

Now that you’ve read through a breakdown of Microsoft Teams vs Slack, you can feel equipped to make the right decision for your teams based on your unique needs. 

If you give your team the right training and present them with this new tool in a way that is exciting and displays the benefits to them, you’ll have no problem getting them on board with the new direction your company is taking to make collaboration easier.

For more helpful information like this, make sure to check out our other articles before you go. 


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